Contact
Contact
Questions about equipment, bulk and wholesale orders, or matching gear to a diagnosis. Every message lands in our inbox and we reply by email.
Questions about equipment, bulk and wholesale orders, or help matching the right hardware to a diagnosis? Send us a note using the form below — every message is logged in our inbox and answered by email.
Send us a message
Questions about equipment, bulk orders, or a diagnosis? Send a note and we'll get back to you.
For trade and distributor pricing, mention your business details in the message and we’ll follow up with a quote.
Send us a message
What happens after you send it
We read it properly
Someone who keeps fish reads the message — the water numbers first, because they usually explain the symptom.
You get pointed somewhere specific
A shortlist of conditions that fit, the tests that separate them, and the equipment that addresses the cause rather than the symptom.
Equipment and wholesale
For gear, bulk or wholesale enquiries you get specification, availability and pricing.
What we will not do
We will not prescribe. For a sick, valuable or food-destined fish we will tell you to see an aquatic vet, and mean it.